Our terms and conditions apply to all transactions on the GSClubUK web site and are set out below. Please read through these carefully before placing your order and then print a copy for future reference. Please also read our Data Protection section regarding personal information provided by you. You may also wish to read the Ordering Information section.

Purchase and Delivery:

We make every effort to deliver goods within the estimated timescales of up to seven days, however delays are occasionally inevitable, and time for delivery shall not be of the essence. We may deliver the goods in several consignments but will not charge any extra delivery for this. If we have not despateched the goods within 30 days of expected delivery then you will be notified by email and given the opportunity to cancel the contract. We will refund any money paid by you.

Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.

Price: The price you pay is the price displayed on this website at the time we receive your order apart from the following exception. While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of cancelling your order. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

The purchasing of items within our shop are open to all, however our prices and transactions will only be quoted and transacted in UK sterlng. Actual conveersion rates are quoted at checkout through the PayPal system, for guidance on exchange rates we reccommend the excellent currency converter at xe.com link: http://www.xe.com/ucc/

Payment: We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

Debit/credit card payments are accepted for all purchases. Cheques and postal orders are accepted when drawn on UK bank accounts in pounds sterling only. Goods will only be shipped on receipt of cleared funds.

Returns and Refunds: All orders are entitled to a "cooling off" period which complies to Consumer Protection (Distance Selling) Regulations 2000 act which in effect allows you to return your purchase within 14 days of delivery for a full refund providing the product is unused and in new condition. The cooling off period does not allow you to trial or use the goods and returns of non-faulty goods are not normally entitled to a postage refund. All product compatibility queries should be e-mailed to clubshop@gsclubuk.org prior to placing orders to avoid ordering unsuitable products.

Great care is taken with packaging and your order should reach you in perfect condition but should any product arrive damaged we will arrange to have the product changed.

If you suspect a problem with your order, please provide as much information by e-mail to clubshop@gsclubuk.org prior to returning the goods for return authorisation and further instruction.

Please retain all original packaging and accessories in case you need to return your product at any stage during the warranty period.

Conditions and Limitations: The GSClubUK liability shall be limited to repair or replacement of components which are defective owing to manufacturing or material defects.

The GSClubUK assume no other liability than this, not even liability for indirect losses caused by the defect concerned, including operating losses, loss of profits, or damage caused to real property or moveable property occurring while the product concerned is the possession of the Buyer.

The Buyer alone shall bear the responsibility and risk involved as to whether the products are suitable for the application intended. The GSClubUK assumes no liability in this connection.

The GSClubUK assumes no liability for defects which occur due to use of any products for purposes for which they are not intended, or for defects which occur owing to incorrect installation, corrosion, ultraviolet degradation, lack of maintenance, or any alteration or repair of the product carried out incorrectly by the Buyer. Finally, The GSClubUK assumes no liability for normal wear and tear, or for depreciation of value.

The Buyer shall inform The GSClubUK in writing of any defects with no undue delay once defects have been registered.

Law: The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England.

Complaints: If you have any complaints about the service provided then you may contact us on clubshop@gsclubuk.org

You can also contact us as follows:

By Post:
Club Shop @ GSClubUK
43 Yewdale Gardens
Estover
Plymouth PL6 8TJ
United Kingdom

By Telephone:
+44 (0)7017 472582 (0900-2200 hrs only)
Calls to this numbers are charged at 35p per minute at all times, based on calling from a BT line, other charges may apply from other operators

We endeavour to respond to all complaints within 5 working days.

The club shop is operated by volunteers on behalf of the GS Club United Kingdom Limited, a registered company in England & Wales (Registration No. 04640896) whose registered address is as follows:

2 Jardine House
Harrovian Business Village
Bessborough Road
Harrow
Middlesex
HA1 3EX

These terms and conditions do not affect your statutory rights as a consumer.

We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.