Delivery
We anticipate turning around orders of in stock items within five working days.
In the event an item is out of stock we will contact you to advise of a new delivery date, or suggest an alternative product where applicable.
Delivery is during normal working hours.
Where do you deliver to?
We deliver 1st class packages within the UK at a fixed rate (see table below).
How much does it cost for delivery?
Our post and packing fees are:
| Product Type |
Cost |
| Event Bookings & Membership |
FREE |
| Bulky Items |
£5.00 |
| All other items |
£2.00 |
We use Royal Mail services for despatching your goods and the post and packing fees cover 1st class (and/or) signed for (recorded mail). We only use the best packing materials suitable for your product.
Orders that are returned to us due to an incomplete or incorrect address provided by the customer, will not be returned to the customer and will only be resent at the customers additional expense.
How do I return an item?
Items can only be returned if you have first made contact with us and received a GSClubUK returns code.
If the item has been recently received and is returned for credit, then please return it in the original packaging or you may incur a repackaging charge.
Items should be inspected for damage before any installation takes place. Damaged items must be reported to us by email within 24hrs of receipt.
We reserve the right to charge a restocking fee of up to 25% for goods which are not returned as part of the 7 day cooling off period and which prove to be non-defective
The customer is responsible for paying for the return of the goods in the case of a contract cancelled under The Distance Selling Regulations Act 2000
Goods
We cannot warrant the suitability of goods for a particular purpose, and you should check specifications and compatibility with ourselves or manufacturers before ordering. Goods not sold on a trial basis and all goods are offered for sale subject to being unsold at time of purchase.
In the event of non-availability of goods, we will contact you to arrange alternatives or a refund where applicable.
All goods remain the property of the GSClubUK until paid for in full.
Consumer Protection
In accordance with consumer protection (Distance Selling) regulations 2000, the consumer has seven working days from date of receiving goods in which to cancel the contract of sale.
Any claims for damage, non-functionality and mis-shipping must be made within 10 days of receipt. After this date, faulty goods returned within a reasonable time will be refunded or replaced as compliant with the amended Sale of goods Act 1979.
We reserve the right to charge a restocking fee of up to 25% on goods which prove to be non-defective.
You are responsible for ensuring safe delivery of the returned item.
These terms and conditions do not affect your statutory rights.
All goods are sold subject to the The Sale of Goods Act 1979, the Sale and Supply of Goods Act 1994, the Unfair Contract Terms Act 1977. E&OE. and the Distance Selling Act 2000. |